Office Based |

A fantastic opening with a well-established design-focused agency with a strong track record of delivering exceptional office interiors. The agency follows a meticulous process of understanding their clients and assembling bespoke project teams comprising experts perfectly suited for each project and business. They hold a deep appreciation for their talented staff and consistently seek close collaboration on projects, fostering a tightly-knit team spirit. They take pride not only in their accomplished team but also in being officially recognized as an outstanding company to work for.

Job Objective:

The Furniture team is dedicated to furnishing workspaces that cater to diverse client needs. The role of Head of Furniture is multifaceted, with the principal responsibility of efficiently leading the team to secure furniture contracts in conjunction with the company’s construction teams. This entails achieving team targets and contributing to the broader organizational goals. The Head of Furniture reports directly to the Senior Leadership Team (SLT).


  1. People Management –Recruiting, nurturing staff, and planning for their growth. Ensuring the Furniture Team operates effectively as a united entity while supporting the wider organization.
  2. Departmental Collaboration – Collaborate with the Department Head team to streamline business operation Possessing an understanding of how to bolster the team’s efforts for the collective benefit.
  3. Commercial Acumen – Grasp the business targets and requirements comprehensively. Making sound commercial decisions that align with the company’s objectives.
  4. Negotiation and Conflict Resolution – Employ negotiation skills and effective dispute management to achieve mutually advantageous outcomes.
  5. Workplace Expertise – Exhibit an understanding of workplace strategies, trends, and future directions.  Capable of discussing, explaining, and assessing office work practices.
  6. Resource Allocation – Evaluate furniture opportunities and allocate resources appropriately, while also assessing future resource needs and managing workloads accordingly.
  7. Sales Strategy – Collaborate with pitch teams to establish a sales strategy that secures a maximum number of opportunities and converts them into furniture sales orders.
  8. Market Knowledge – Possess extensive knowledge of the commercial furniture marketplace, including manufacturers, agents, and dealer networks. Have a comprehensive understanding of the Design and Build marketplace, including competitors, strengths, and weaknesses.
  9. Project Contribution – Contribute to key projects as part of the pitch team, preparing all necessary sales documentation to secure orders.
  10. Sales Process Management – Oversee the complete sales process, from initial client meetings and brief-taking to handover to the project management team, including product selection, showroom visits, specification, and sign-off.
  11. Relationship Management – Maintain relationships with core furniture manufacturers to ensure a diverse product range for client service. Negotiate discounts and favourable payment terms.
  12. Networking – Build a network with potential business sources, seeking opportunities for the furniture division and fostering collaborations with other Group Companies.
  13. Quality Assurance – Provide post-installation reviews to ensure the alignment of furniture specifications, installation quality, and final project outcomes with client expectations.
  14. Payment Terms and Cash Flow – Negotiate client payment terms to ensure positive cash flow and maintain a steady financial position on projects.
  15. Safety Policy – Review and uphold safety policies related to the supply and installation of Office Furniture.
  16. Reporting – Weekly submission of sales reports and regular financial updates to the business units.
  17. Flexible Contribution – Willingness to occasionally undertake tasks beyond the primary role within the Group.

Skills and Experience:

  • Over 5 years of experience in the commercial furniture sector.
  • Demonstrated track record of assembling, developing, and managing teams of 6-10 individuals.
  • Exceptional communication skills, both written and verbal.
  • Ability to remain composed and articulate, even under pressure.
  • Proficiency in delivering clear and concise presentations.
  • Effective time management, prioritization, and deadline management.
  • Numerical aptitude.
  • Proficiency in Microsoft Applications, particularly Excel and Outlook.